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Firespark

Reporting

Find the empty seats before they cost you another season.

A sauna's costs barely change between a half-full session and a full one. The reporting is built around one question: where are the seats you are losing, and what would fill them.

  • Occupancy by day and slot
  • Revenue per session type
  • Membership drawdown
  • CSV export, no charge

Reports

Twelve months, one screen.

Revenue trend, the heatmap that shows which slots actually fill, and the sessions carrying the business.

app.firespark.ie/reports

What it answers

Four questions worth real money.

Reporting that does not change a decision is decoration. These are the decisions a sauna actually makes.

Which session should I cut?

Occupancy by day and slot shows the ones running at a third full week after week. Cutting one bad session is often worth more than adding a good one.

Should I open earlier?

Waitlist volume against the first and last session of the day tells you whether the demand is real or whether you would just be spreading the same customers thinner.

Are memberships worth it?

Drawdown rate against membership revenue. If members are not turning up, the plan is priced wrong or the sessions they want are always full.

What did add-ons make me?

Attach rate and revenue per add-on. A €5 cold plunge on a third of bookings is a real line on the P&L.

The shape of it

Numbers you can act on the same week.

Hourly

How often aggregated reporting refreshes. Bookings and takings are live.

Per slot

The granularity of occupancy, rather than a weekly average that hides the problem.

CSV

Export format for bookings, customers, payments and sessions. No charge, no gate.

5 sites

How many locations Forge compares side by side.

FAQ

Reporting questions

How current are the numbers?
Bookings and takings update as they happen. Aggregated reporting refreshes hourly, which is honest rather than pretending everything is real time.
Can I get the raw data out?
Yes. CSV export on bookings, customers, payments and sessions, whenever you want, at no charge. It is your data and there is no lock-in worth having.
Does it connect to my accounts package?
Export and import today. A direct connector is not built yet and we would rather say that than list it as a feature and let you find out later.
Can I compare locations?
On the Forge plan, yes. Occupancy and revenue side by side across up to five sites.

See it running against your own schedule.

Thirty minutes, screen shared, your prices and your sessions loaded in. If it is not a fit we will say so.